01
Extra services
Carpet or upholstery steam cleaning, an extra fog or mould treatment, a one-off clean before an accreditation visit, a fit-out or between tenants.
For clinics we already clean
Need something extra, or something's not right?
One form for an extra service, a schedule or access change, or something to fix. You will get a reference number, and anything urgent still moves faster by phone. The form now lives on the clinic hub, along with the phone number and the portal login.
02
Schedule or access changes
A different visit time, a new key or alarm code, or a room added to the schedule.
03
Report an issue
Something missed, damaged or left out of place. Tell us the room and the visit, and we will follow it up.
04
Anything else
General questions about the program, the log, or an upcoming assessment.
Submit a request
Tell us the clinic and what you need.
We reply by phone or email, usually before your next scheduled visit. For a locked door, a missed visit today, or anything urgent, call rather than wait for a reply.
1300 410 324Existing clinics only. New to Sanitise Services? Book a walkthrough instead.
Send a ticket through the clinic hub. Same details, and it comes back with a reference number.